Privacy Policy for A3 Environmental Consultants

At A3 Environmental Consultants, your privacy isn’t just important—it’s sacred. Whether we’re working with you through our website, by phone, via email, text message, or a software tool we built in our secret digital lair, we’re committed to protecting your personal information like it’s an endangered wetland.

1. Information We Collect

We collect only the data we need to do our job well and keep the lawyers off our backs.

a. Direct from You:

    • Name, email, phone number, and company details

    • Project-related data (when you voluntarily give it to us)

    • Any messages you send by email, text, or web forms

b. Automatically Collected:

    • Web traffic data (via cookies and analytics tools)

    • IP address, browser type, and device info

    • How you interact with our website or software

c. Phone/Text:

    • We may record calls (if you’re told in advance).

    • Text conversations may be stored securely.

2. How We Use Your Info

We use your info to:

    • Deliver services and answer your questions

    • Send relevant updates (not spammy ones, promise)

    • Improve our website and software

    • Meet legal or regulatory obligations (because rules)

3. How We Share (Or Don’t Share)

We do not sell your data. Ever. Period. We do not share your personal information with third parties for their own marketing purposes.

We may share with:

    • Trusted service providers (e.g., email platforms, CRM systems, messaging providers) who are contractually prohibited from using your data for any purpose other than providing services on our behalf

    • Government agencies if required by law (hello, EPA)

    • Partners working with us on your project (but only what they need to know)

4. Data Storage & Security

We store data in secure servers and cloud platforms with encryption, access controls, and regular security reviews. If we ever have a breach, you’ll hear it from us first—not the news.

5. Your Rights

You can:

    • Ask us what data we have on you

    • Request edits or deletions

    • Opt out of marketing messages (we’ll cry, but okay)

6. Cookies

Our website uses cookies for things like analytics and remembering your preferences. You can disable them in your browser, but some features might act like they forgot their password.

7. Third-Party Links

We sometimes link to external sites. We’re not responsible for their privacy practices. Use them at your own risk (and wear a hard hat).

8. SMS/Text Messaging

By providing your phone number and consenting to receive text messages from A3 Environmental Consultants, you agree to receive transactional SMS messages related to your projects, proposals, account verification, and payment confirmations. These messages are service-related and are not marketing communications.

    • Message frequency varies based on your project activity.

    • Message and data rates may apply depending on your mobile carrier and plan.

    • Reply STOP to opt out of text messages at any time.

    • Reply HELP for assistance or contact us at (630) 507-9002.

    • We use trusted third-party messaging platforms (e.g., Twilio) to deliver SMS messages on our behalf. These providers are contractually obligated to protect your data.

    • Your consent to receive text messages is not a condition of purchasing any services from A3 Environmental Consultants.

9. Changes to This Policy

We may update this policy occasionally. Check back here once in a while, or don’t—we’ll let you know if anything major changes.

Contact Us

If you’ve got privacy questions, here’s how to reach us:

A3 Environmental Consultants
3030 Warrenville Rd, Suite 418
Lisle, IL 60532
📞 (630) 507-9002